1. Who we are
Chatty Panda is developed and operated by Haikou Weiyao Technology Co., Ltd. (海口微曜科技有限公司). Questions or privacy requests can be sent to support@chattypanda.app.
2. Information we process
Voice practice
When you deliberately start a conversation or pronunciation activity, the app records and processes microphone audio so it can transcribe speech, respond, or assess pronunciation. We may retain voice recordings, transcripts, pronunciation results, and related data to provide the service and to develop and improve Chatty Panda. The app asks for microphone permission before recording.
Learning information
Chatty Panda may keep completion history, pronunciation scores, saved learning notes, preferences, and your selected learning level. Much of this information is stored locally on your device. Where online services are used, associated learning events may be stored against a pseudonymous app installation identifier rather than an email-and-password account.
Subscription and service information
If you subscribe, Apple provides us with purchase and entitlement information needed to determine access. We do not receive your full payment-card details. Our service may also process basic request metadata, timestamps, status codes, and diagnostic information to keep the service secure and reliable.
3. Voice recordings and de-identified data
Voice audio is sent to trusted speech and AI service providers only when needed to complete the conversation or pronunciation activity you requested. We may store and process voice recordings, transcripts, pronunciation results, and related data to operate, maintain, develop, train, and improve our products, services, and machine-learning models.
Once data has been de-identified so that it is no longer reasonably linked to an individual, we may use and retain it to research, evaluate, develop, train, and improve Chatty Panda and related speech or learning technologies. We may license, transfer, disclose, or otherwise commercialize de-identified data with service providers, research collaborators, and commercial partners for research, analytics, model development, product development, commercial collaboration, and other lawful business purposes. We do not use de-identified voice datasets for targeted advertising.
Recordings may be accessed when necessary to provide support, investigate misuse, protect users or the service, meet legal obligations, or verify and improve feature quality.
4. Why we use information
- Provide AI conversation, speech playback, and pronunciation assessment
- Show learning progress and saved practice results
- Develop, train, test, and improve speech, pronunciation, and learning features
- Manage subscriptions and restore access
- Protect the service, prevent abuse, and diagnose failures
- Comply with legal obligations and respond to valid requests
5. Service providers and partners
We use trusted providers for app distribution and subscriptions, cloud operations, AI conversation, speech processing, and pronunciation assessment. They process only the information needed for the service they provide and are subject to their own applicable privacy and security obligations. We may also make de-identified data available to research, technology, and commercial partners as described in Section 3.
6. Retention and security
Local learning data remains on your device until it is removed through available controls, the app is deleted, or the device clears the app data. Server-side learning records are kept while needed to provide the service and support your use, unless deletion is requested or a longer period is required by law. Operational logs are retained for a limited period for security and troubleshooting.
Identifiable recordings are retained according to our operational retention practices and deleted or de-identified when they are no longer reasonably needed. De-identified datasets may be retained for as long as they remain useful for research and product improvement. Because de-identified data is no longer connected to your account or installation, we may not be able to identify and remove a particular contribution after de-identification is complete.
We use reasonable technical and organizational safeguards, including encrypted network transport, restricted access, secret management, and the removal of sensitive values from application logs. No system can guarantee absolute security.
7. Your choices
- You can decline microphone permission and continue browsing non-voice content
- You can change microphone permission in iOS Settings
- You can manage or cancel subscriptions through your Apple account
- You can ask us to access or delete server-side data associated with your app installation
- You can object to future product-improvement use by contacting support
To make a data request, email support@chattypanda.app. We may ask for information needed to locate and verify the relevant app installation without asking for your Apple password.
8. International processing
Our providers may process information in countries or regions other than your own. Where required, we take steps intended to provide appropriate safeguards for that processing.
9. Children
Chatty Panda is designed for adult language learners and is not directed to children. If you believe a child has provided information to us, contact us so we can investigate and take appropriate action.
10. Updates
We may update this policy as the product or legal requirements change. We will post the new version here and revise the effective date. Material changes may also be highlighted in the app.